The following guideline should help you navigate through the ticketing system, which is only available in German.
Step 1
Click on the performance of your choice
Step 2 – Ticketauswahl (Ticket Selection)
Choose the price and the number of tickets by using +. (To reduce your choice please use –.) Choose freely between the different categories of our solidarity pricing system: Minimalpreis (minimal price), Ermäßigter Preis (reduced price), Regulärer Preis (regular price), Unterstützerpreis (supporter’s price).
After selecting the tickets press “In den Warenkorb” (Add to cart).
Step 3 – Überblick (Overview)
In order to change the number of tickets press “Ändern” (change), to delete your order completely press “Löschen” (delete). To confirm your choice press “Weiter” (continue), underneath the box “Zwischensumme” (subtotal).
Step 4 – Kundenregistrierung (Registration)
On this page you can register as a customer of the Reservix ticketing system. We recommend purchasing the tickets without registration. In order to do that, tick the box “ohne Registrierung als Gast bestellen” (order as guest without registration) which you’ll find below “Neukunde/ Gastbestellung”(new customer/ guest order) on the left side of the page, then press “Weiter” (Continue).
Step 5 – Anschrift (Address)
Please fill in your personal information:
- Anrede (Optional) = Title (optional) (You can choose between: Ohne Anrede = without title, Herr = Mr, Frau= Ms)
- Vorname = given name
- Nachname = surname
- Firma (Optional) = company (optional)
- Strasse & Hausnummer = Street and house number
- PLZ = Zip Code
- Ort = City
- Land = Country
- Telefon (bei Rückfragen) = telephone number (in case of questions)
- E-Mail = email
Please press “Weiter” (Continue) to reach the next page.
Step 6 – Lieferung (Delivery)
The box “print@home” is automatically ticked. Press “Weiter” (Continue).
Step 7 – Zahlungsart (payment method)
Choose your payment method
Kreditkarte = Creditcard
SOFORT Bezahlung = Onlinebanking
Paypal
than press “Weiter” (Continue)
Step 8 – Übersicht/ Summary
If your order is correct please tick underneath “Gesamtsumme” (Total) the box “Ich erkläre mich mit den AGB einverstanden” (I agree with the General terms and conditions). Then press “Weiter” (Continue). You will automatically be sent to the payment page.
Step 9.1 – Creditcard
Choose your type of card. Enter your “Kartennummer” (Card number), Verfall (date of expiry), CVV, press “Zahlen” (Payment)
Step 9.2 – Onlinebanking
Please fill out “Land ihrer Bank” (Country of your bank) and IBAN
Please press “Weiter” (continue)
Step 10
You will receive an email with your ticket within a few minutes, it will come from ADTicket. To open and download the PDF-Ticket, you’ll need to click on the link just below the words: Tickets selbst ausdrucken (PDF) (Print tickets yourself (PDF))
Step 11 – Access the Stream
You can access the stream a few minutes before it starts. You’ll find all the necessary information on your ticket, including the website and your “Zugangscode” (Personal code). Enter your personal code (“Zugangscode”) in the box “Livestream jetzt freischalten” (Activate livestream now) on the website.