ADVANCED TICKET SALE
Advanced tickets for events at the Mousonturm go on sale by the first of the month before the performance at the latest. For example tickets for events in March will be available from February 1st. Concerts and readings are excluded.
TICKETS
If no more tickets are available for an event in the presale, the following applies:
However, tickets may become available again due to changes in hygiene regulations and contingents; we will communicate this on our channels. It is expected that remaining tickets will be available at the box office, the waiting list for which will open on the day of the event at the same time as the box office.
Ticket transfer possible: If you cannot use the tickets you have already purchased (e.g. due to illness), you can transfer your tickets to another person. There is no personal commitment with our tickets. Frankfurt Kulturpass and KulturPass tickets are excluded from this regulation.
Solidarity Pricing System
A solidarity pricing system applies to most of the upcoming events (individual events remain excluded from this arrangement). To clear up any misunderstandings during the ordering process, here is a brief explanation:
For events marked “Solidarity Pricing System,” we offer four different price categories. After you are redirected to our ticket provider Reservix, you can always choose from 4 prices. Depending on the venue and the event the prices vary
Minimum price: 7 €
Reduced price: 11 €
Regular price: 20 €
Supporter* price: 35 €
Please choose yourself which price you can and want to pay at the moment.
Frankfurt-Kulturpass holders can purchase tickets at the box office on the day of the event for € 1 (if tickets are available).
Tickets KulturPass holders
The KulturPass is an offer from the German government for everyone celebrating their 18th birthday in 2023. From your 18th birthday, you will receive a budget of 200 euros, which you can use for tickets, books, CDs, records and much more. This makes it even easier to experience culture locally.
Registration: www.kulturpass.de/ueber-den-kulturpass
MOUSONTURM BOX OFFICE
Open on event days from 2 hours before the performance (except for free events and pay as you wish) T +49 (69) 40 58 95-20
AD TICKET-SHOP
AD ticket-Shop, Kaiserstraße 47, near the Hauptbahnhof, Mon, Wed, Fri 10-14 h, Tue, Thu 10-18 h.
You can find other ticket shops near you here
ADTicket-Hotline (06:00 am – 10:00 pm) +49 (0) 69 902 839 86 charged at local rates
AD ticket-Shop, Kaiserstraße 47, Nähe Hauptbahnhof, Montag, Mittwoch und Freitag: 10 – 14 Uhr, Dienstag und Donnerstag: 10 – 18 Uhr
Payment options
PayPal
SOFORT transfer
Direct debit
Credit card
GIFT VOUCHERS
Gift vouchers to a value of your choice are available from the Mousonturm box office or here online. The vouchers are valid for an unlimited period and may also be used for special events. If you use your voucher to pay for an event that costs less than the value of the voucher, you will receive a new voucher for the residual value. If this residual value is under € 3, you will receive the difference to the value of your voucher in cash. If the event costs more than your voucher is worth, you must pay the difference.